Welcome to Marvin K. Brown Cadillac In San Diego

Great service. Fixed problem then washed car then sent lyft to get me. Very happy.

Jason Marino, awesome addition to your team, will bend over backwards to help you. Thanks Jason

One of the worst sales team, and not only that, the worst service I have ever encountered in a dealership, the up sale was horrible, communication is non existent, we have a 2019 CTSV , not a cheap car, yet we got it in, and no one comes out to revive the car or my wife in the service department , so my wife gets out, and tracks down someone, apparently the cars coming in have a particular service agent , and the guy never showed up, we dropped of the car for an oil change and service, we dropped the car off at 0800 this morning, the guy calls about 1 hr into it (0900) and proceeds to tell my wife the car needs a fuel system flush, and a brake fluid flush, so I pick up the phone with the owners manual opened in the service section and I asked where in the Cadillac service manual is this specified , all up sale services, and yet here we 1600hrs and no call that my car is done . This is a first for me , the over night oil change ….. HORRIBLE , STAY AWAY FROM THIS DEALERSHIP UPDATE: Greg W has wrens my business and my respect . He will make things right , and not make excuses …..

I came across a used 2019 Ford Mustang GT Convertible this dealership had advertised. The car was a near perfect fit for what I was looking for and the price seemed right so I contacted them for more details. They were very responsive and I made an appointment to come see the car on November 11th. When I arrived it was somewhat confusing as to where to go but I eventually found an employee who contacted my salesperson (who incidentally was different than the person I had been dealing with online). I learned later they were remodeling the showrooms, thus the confusion at the beginning. We took the car for a test drive and though I identified a couple of issues I offered to purchase the vehicle if they could fix one of the problems, which was the passenger rear window not fully closing. We worked through the numbers and though they weren't able to honor the $500 True Car discount, we were able to come to an agreement and I purchased the car that night. The entire transaction was very smooth and went fairly quickly as they are open by appointment only. They wrote the window fix into my contract and I drove the Mustang home, very happy with my purchase and the experience. I marked them down 1 star for follow-through as they never called to make an appointment to get the window fixed. The salesperson told me he'd talk with the service manager and have them call me when they were ready to take the car in. As it is now December 18th I can safely assume they aren't planning to do so. Fortunately since the Mustang is an enthusiast vehicle I was able to identify the fix in one of the many Mustang forums and have since resolved the window issue myself. Overall I'd recommend MKB to anyone looking for a straightforward buying experience with little hassle.

I live in Colorado Springs and had been looking all over..." I live in Colorado Springs and had been looking all over the country for a great Honda Crosstour at a great price. Steve Long was great to work with, and an honest salesman. I bought this vehicle sight unseen and went solely off of the information Steve provided and pictures on their website. This is the CLEANEST, 1-owner, Crosstour I found anywhere in the US at an incredible price! I flew to San Diego one-way, Steve picked me up from the airport, completed all the paperwork, and was on the road driving back to Colorado in under around an hour (actually, I went to the beach for a couple hours first). All combined, the cost of the vehicle, one way flight, one night hotel (drive home), and gas back to CO all added up to far less than comparable Crosstour's with the miles and year I'd looked at. Thank you!!!!